We have a 100% Satisfaction Guarantee with our Residential Cleaning Service of we will refund you in full. We ask in the event that you are not thrilled with your service that you notify us immediately so we can dispatch a cleaning team to immediately resolve and correct any concerns you have. If at this point you are still not completely thrilled with the level of service we provided you then we will refund your money 100% and in full no questions asked. Our main goal is a serious one and that is to provide you a 100% risk free, trustworthy and professional residential cleaning. If you have any questions regarding this policy or would like to notify us of something that does not leave you 100% thrilled with the cleaning service we are pricing you then please email us at firstname.lastname@example.org.