How do I create a Magnolia Cleaning Account?
You can create an account on our Customer Portal here. If you have yet to make a booking then we ask that you do so here first before signing up to your Customer Portal Account as then your booking will automatically be linked and you will have an account created then too. You can create your booking here.
Do you service my area?
Our Residential Cleaning teams are presently serving the greater Orlando market.
If you are not in the Orlando area please send us an email and we can add you to our waiting list for for the township where you live. We often build out markets with interested households before we assign a part time or full time cleaning team. When we are ready to go in your area you can book your cleaning appointment here.
Oh, in the meantime we can also refer you to other residential cleaning companies that are presently serving your township as we know the good ones and bad ones 🙂
You can email us here, we look forward to hearing from you ~> firstname.lastname@example.org
What is included in a standard cleaning?
You can find the items that are included in our Standard Residential Cleaning here. If you are interested in our First Time Cleaning you can find that check list here. These are the lists that our Cleaning Teams use to complete every home. Of course if you have any unique needs please let us know ahead of time and we would be more than happy to accommodate any requests you have that are in addition what is found on these two lists.
How much will it cost?
The pricing to clean your home is all customized and driven from the information that you included in your Booking Form. You may have also requested continual or one time additional services and these are applied as you requested. If you have any further questions on your pricing from Magnolia Cleaning Service you can always reach out to a member of our Customer Happiness Team by emailing email@example.com.
Do you bring your own cleaning supplies, products and equipment?
Your initial quote is based on the expectation that we will provide all necessary cleaning supplies. Note that some of our customers ask that we use specific supplies based on their unique needs and in these cases the customer will provide them. Our teams are use to working through these situations so please bring any specific request for cleaning requirements to the attention of your Cleaning Team Leader or to our Customer Support. You can email our Customer Happiness Team with any of your request at firstname.lastname@example.org
Can I request special tasks or extras?
Yes! There may be times where we can do a few easy request with any extra time that we have and this would be without incurring any extra cost. Most of our customers add these small requests to their profile notes on our Magnolia Cleaning Service Iphone/Android app.
We also have additional services that you can request (Refrigerator Cleaning, etc) that can be added to any appointment where a small fee will apply. These extra services can be found on our App (search for Magnolia Cleaning on the Apple App Store or Google Play), once you download the app you can add any of these services to any of your routine cleaning as both and add on continual request or a one time request.
Lastly- if you do not want to download the app or cannot figure out how to add these additional services just send us an email and we can add them for you 🙂 You can email us at email@example.com